VoxaSales AI
Advanced AI-powered conversational assistant for sales teams, providing real-time support during calls with intelligent response suggestions and client memory.
Project Overview
VoxaSales AI is a comprehensive Software as a Service (SaaS) solution designed to revolutionize sales team performance through real-time conversational AI assistance. The system integrates seamlessly with existing call center infrastructure to provide intelligent, context-aware support during live customer interactions.
By leveraging cutting-edge AI technology, VoxaSales AI listens to conversations in real-time, transcribes them instantly in Romanian, and generates intelligent response suggestions based on comprehensive client history and contextual understanding.
Key Metrics
Technology Stack
User Roles & Access Levels
Admin (VoxaSales AI Staff)
Full system control & client account creation
User & Role Management
- • Create/edit/suspend/delete manager accounts
- • Assign subscription plans & limits (max agents)
- • Reset passwords for any account
Client Management
- • View all companies and usage stats
- • Approve/reject new registration requests
- • Upgrade/downgrade plans
- • Manage billing & invoices
Platform Settings
- • Configure pricing & plans
- • Set AI model parameters & feature toggles
- • Language & localization settings
Analytics
- • Global dashboard: active clients, agents, calls
- • Revenue & MRR/ARR tracking
- • AI usage statistics
Security & Compliance
- • GDPR/CCPA settings, data retention policies
- • Call recording policies management
- • Access logs & audit trails monitoring
Manager
Manage their own sales team & oversee performance
Team Management
- • Add/edit/deactivate agent accounts (up to plan limit)
- • Assign roles (agent/team lead) within company
- • Reset passwords for agents
Call & AI Tools
- • Integrated softphone for calls
- • Live AI guidance (scripts, objection handling)
- • Post-call analytics & summaries
Performance Tracking
- • Team call statistics (count, duration, success rate)
- • Monitor AI tips usage & closing rates
- • Export reports (CSV/PDF)
CRM/Integration
- • Connect to CRM (HubSpot, Salesforce, etc.)
- • Import/export contacts
- • Sync call data automatically
Billing & Plan
- • View subscription details & usage
- • Upgrade request option
- • Billing history and invoice management
Agent
Use AI assistance to close more deals during calls
Call & AI Tools
- • Integrated softphone (make/receive calls)
- • Live AI assistance panel during calls
- • Real-time tips, rebuttals, upsell prompts
- • Call script view + next-step suggestions
Post-Call Features
- • AI-generated call summaries
- • Follow-up task suggestions
- • Call tagging (interested, not interested, follow-up)
Personal Stats
- • Daily/weekly call count tracking
- • Success rates & conversion tracking
- • Personal AI performance insights
CRM/Contacts
- • Access to contacts assigned by manager
- • Add call notes & outcomes to CRM
- • Update contact status and follow-up scheduling
Core Features
Real-Time Audio Processing
Connects directly to agent calls, processes audio through secure channels, and transcribes conversations in under 1 second with Romanian language optimization.
Contextual Client Memory
Maintains comprehensive client history, remembers previous discussions, understands response patterns, and builds updated relationship summaries for personalized interactions.
Intelligent Response Generation
Generates logical and emotional counter-objections, provides arguments adapted to client interests, and suggests personalized offers and next steps.
Live Agent Interface
Delivers suggestions as on-screen text or audio messages in headsets, allowing agents to maintain natural conversation rhythm with instant AI assistance.
Post-Call Analytics
Automatically analyzes each call, provides bullet-point summaries, evaluates interaction efficiency, and scores agent performance with actionable insights.
Seamless Integration
Compatible with standard VOIP applications, major CRMs (HubSpot, Salesforce, Pipedrive), and custom platforms through REST APIs and webhooks.
Technical Implementation
AI Processing Engine
- •GPT-4 Turbo: Advanced language model for intelligent response generation and contextual understanding
- •Neural Networks: Pattern recognition and sentiment analysis for optimal client interaction
- •Machine Learning: Continuous improvement through interaction data and feedback loops
Infrastructure & Security
- •Google Cloud Speech-to-Text: Enterprise-grade transcription with Romanian language optimization
- •WebSocket Encryption: Secure real-time communication channels with end-to-end encryption
- •GDPR Compliance: European data protection standards with tokenization and secure storage
Target Market
Key Benefits
Implementation Timeline
Phase 1: Pilot Program
Configuration and testing with 3-5 agents
Phase 2: Team Extension
Integration across complete sales teams
Phase 3: Training & Onboarding
Guided video sessions and comprehensive training
Phase 4: Full Launch
Commercial availability with technical support
Project Visuals
Platform Homepage
Main VoxaSales AI platform overview and entry point
📸 Showcasing real VoxaSales AI interface screenshots and platform features
Interested in VoxaSales AI?
VoxaSales AI will be available for strategic partners and early adopters at the end of 2025. Join our waiting list to be among the first to revolutionize your sales process with AI-powered assistance.